Terms and Conditions of sale.

Each piece we make is made carefully by hand, this may mean that there are common irregularities you will see within your piece. There may be makers marks on the metal, air bubbles, mould lines, evidence of hand shaping.

Please be aware when purchasing that these are common, your piece is made by hand not mass produced machine made. If you see anything that you feel severely detracts from the beauty of your piece please send us an email to discuss. It is important to us that you are happy with your piece and we will do our upmost to ensure this.

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Please also note that we use a jewellery grade crystal resin to make your inclusion pieces. This means that over a number of years your piece may take on an amber hue. This can be accelerated if you do not care for your jewellery as instructed. If your piece takes on a colour you find you do not like we are always happy to refresh and reglaze your jewellery. We use a unique creation technique that ensures if your piece is damaged or takes on an unwelcome hue we can repair this very easily. Please get in touch to arrange this.

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We retain the right to make slight adjustments to any of our designs if we consider this necessary. Pictures shown on our website are examples of pieces we have made but each piece is unique. This means we may not be able to exactly replicate images on our site. By agreeing to our terms and conditions when you purchase you are agreeing to having a personalised, bespoke piece handmade and accept this.

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We will always do our best to work with you to solve any issues, accidents do happen and we are happy to help. Remember no jewellery is indestructible, and proper care needs to be taken to keep it looking it's best.

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It is your responsibility to ensure you measure your finger correctly. We will create your ring in the size you require, we are unable to offer refunds or replacements if your ring doesn’t fit.

 

Please ensure you follow the aftercare instructions provided to you. Not following these may result in the loss of small stones/tarnishing of the jewellery.

If you have any issues with your piece at all please let us know and we will do our very best to help, however we have a no returns or refunds policy.

 

Thank-you for choosing Wight Castings to create your special piece. We are a small business and your order means so much to us. Please be assured it was handcrafted with utmost respect, lots of love and soul and we hope it brings comfort and memories for years to come